Beacon · agency deck

Content pass. Black and white, no design yet. Structured as situation, complication, resolution, with an action title on every slide: reading the forty titles below in order should reproduce the whole argument without opening a single slide. If it does not, the flow is wrong and we fix it here rather than in the artwork.

Governing thought
  1. Knowing what the assistant says about your brand is the easy third of the job. The other two thirds change it.
Situation · where the customer now asks
  1. Your customer stopped searching and started asking, and the answer arrives without a list of links.
  2. In Australia this is already mainstream: more than 70% of 25 to 49 year olds use AI tools.
  3. The assistant is already inside the purchase, not just the research.
Complication · the answer layer is not yours, and it moves
  1. Four platform decisions in twelve months rewrote which brands get named, and no brand caused any of them.
  2. Google now answers with Google: its own domain went from 0.4% to 7.3% of AI Mode citations in five months.
  3. Reddit was effectively delisted twice, and brands that had built their visibility there lost it overnight.
  4. One model release cut the number of citation slots per answer by 27%, across every model at once.
  5. Since August, ChatGPT reads your own website directly, so your site is now a retrieval surface.
  6. The brands affected by all four events could not see any of it happening.
Complication · and the market's answer is a dashboard
  1. Twenty-one tools now sell AI visibility, and measurement stopped being a differentiator this year.
  2. They price the same thing differently, and one of them renames fifty prompts as six thousand responses.
  3. Every one of them stops at the same place: a chart, and a recommendation somebody else has to act on.
Resolution · three layers, and we run all three
  1. There are three ways into an AI answer, and the category sells only the one that describes it.
  2. Beacon runs the layer that changes the answer, the layer that measures it, and the layer that buys the gap.
  3. Run in order, each layer makes the next one cheaper.
Resolution · the measurement layer, eleven modules
  1. Beacon reports on eleven modules, tracked daily across nine assistants.
  2. Share of voice carries over from media into the assistant, per engine and per market.
  3. Every answer is built from about five sources, and we show you which five.
  4. Product pages became the most cited format this year, on two engines independently.
  5. We keep what the model actually said, so a wrong claim can be produced rather than described.
  6. The same measures run against a named competitor set, on the same prompts on the same days.
  7. Crawler logs are the earliest signal there is, and analytics tags cannot see them.
  8. We start a client with twelve months of history instead of day one.
  9. Assistant traffic lands as direct in standard analytics, so we measure it on our own script.
  10. One customer question becomes several machine queries, and those are what your content has to match.
  11. The same channel behaves differently on every engine, so one social strategy will misallocate.
  12. Paid placement inside answers went from zero to a third of responses in three months.
  13. Every finding lands as assigned work, and one column of it only we can generate.
Resolution · the layer that changes the answer
  1. There are three routes in, and only one of them persists after you stop paying.
  2. Brands are live in market today, and two of them can be installed in the next five minutes.
  3. A connector is a server the brand controls, configured once per platform.
  4. Philips answers as Philips, with confirmed specifications and live pricing.
  5. The same connector answers the questions that arrive after the sale.
  6. Four things separate a branded answer from a model guessing.
  7. One connector carries six different surfaces, and adding one is configuration.
  8. An approval does not have to be bought again next quarter.
Resolution · buying the gap, and what it costs
  1. Paid becomes a target list instead of a keyword guess.
  2. The second brand costs a fraction of the first, and Philips already paid for the path.
  3. Three phases to stand up, and reporting can be bought on its own.
BeaconEVAA Pte. Ltd.

Beacon

Branded answers on ChatGPT, Gemini and Claude. Measured, and moved.

Private & confidential · content draft · names Philips / Versuni · do not forwardSingapore
BeaconGoverning thought

Knowing what the assistant says about your brand is the easy third of the job. The other two thirds are what change it.

Downstream · measure

What the assistant says today

Visibility, citations, sentiment, competitors, crawler behaviour. Twenty-one tools now sell this. It is table stakes.

Upstream · change

What the assistant says tomorrow

The brand's own data connected to the platform, so the answer comes from the brand rather than from model memory. Built and accepted with Philips.

Paid · close the gap

The questions still going elsewhere

Advertising inside the answer, bought against the exact prompts the reporting shows are lost.

This deck is organised around that sentence. Section 01 is the problem, section 02 is why the current answer to it is insufficient, and everything after that is the three layers.

Content draft01
BeaconSituation
Section 01

Discovery moved, and it took the answer with it.

The behaviour is already mainstream in Australia. What follows is not a forecast.

Content draft02
BeaconSituation

Your customer stopped searching and started asking, and the answer now arrives without a list of links.

A search results page offered ten links, ads and a chance to be compared. An assistant returns one synthesised answer naming a handful of brands. Everything outside that handful is invisible, regardless of how it ranks.

Then

Ten blue links

The customer saw the field and chose from it. Position mattered, and everyone on page one got a hearing.

Now

One answer, five sources

ChatGPT cites around five sources per answer. Google AI Overviews and Perplexity cite about ten. That is the entire inventory.

Consequence

Being ranked is not being named

A brand can hold position three on Google and never appear in the answer the customer actually reads.

This is the shift the rest of the deck is about. It is not a channel being added. It is the layer where the shortlist gets written moving somewhere the brand has no presence.

Source · Promptwatch public data, captured August 2026

Content draft03
BeaconSituation

In Australia this is already mainstream: more than 70% of 25 to 49 year olds use AI tools.

The highest rate of any age group, and it maps almost exactly onto the buying population for a considered household purchase.

>70%
of Australians aged 25 to 49 use AI tools, the highest rate of any age group
10.5M
ChatGPT users in Australia, 45% of the AI audience
5M
Gemini users, 21%
777K
Claude users, 3%

One platform carries most of the audience, which makes the first connector build a straightforward decision rather than a portfolio one.

Source · Roy Morgan, AI tools usage, March 2026

Content draft04
BeaconSituation

The assistant is already inside the purchase, not only the research.

Influence at the point of decision is there whether or not the brand has anything to say inside it.

57%
say AI influences their shopping choices
41%
pay attention to AI generated summaries
39%
use AI to help make buying decisions
31%
have already acted on an AI suggestion

Only 29% say they trust AI summaries. The gap between 57% influenced and 29% trusting is the commercial opening: customers want the answer confirmed by the brand, and a branded answer is the only format that does that.

Source · GWI, InsideRetail, Adyen

Content draft05
BeaconComplication
Section 02

The answer layer belongs to the platforms, and they rewrite it without warning.

Four documented events in twelve months. Not one of them was caused by anything a brand did to its website.

Content draft06
BeaconComplication

Four platform decisions in twelve months rewrote which brands get named, and no brand caused any of them.

Each of these is dated, documented and measurable. Each changed the composition of AI answers within a single day.

September 2025
Reddit changes its access terms

Reddit's share of ChatGPT citations fell from 10 to 14 per cent down to roughly 1 per cent within days. It did not recover.

4 March 2026
GPT-5.3 ships

Sources cited per answer dropped from 6.4 to 4.7. A 27 per cent cut in available slots, across every ChatGPT model at once.

8 August 2026
ChatGPT starts reading domains directly

Site-scoped queries went from 1 in 280 to 1 in 6 overnight, and total searches per answer nearly doubled.

14 August 2026
Reddit falls again

From 3.83 per cent of ChatGPT citations to 0.52 per cent in a single day, an 86 per cent drop.

A brand that had built its AI visibility on Reddit lost it twice, for reasons entirely outside its control, and had no instrumentation that would have told it on either occasion.

Source · Promptwatch public data, captured August 2026

Content draft07
BeaconComplication

Google now answers with Google: its own domain went from 0.4% to 7.3% of AI Mode citations in five months.

Counting YouTube as well, Google-owned properties account for more than one in ten citations in AI Mode, and roughly one in fifteen in AI Overviews. There is no equivalent behaviour on ChatGPT.

google.com shareAI OverviewsAI Mode
January 20260.37%
March0.89%0.58%
April0.61%0.71%
May1.15%4.24%
June2.30%7.31%
What it means commercially

Your Google Business Profile is now a visibility asset

When AI Mode answers with Google's own surfaces, the way to be in that answer is to be inside those surfaces. Business Profile, Maps and Merchant Center stop being local search housekeeping and become part of the same programme as the website. Most brands still have them filed under a different budget and a different agency.

By June, google.com alone out-cites YouTube and Reddit combined in AI Mode.

Source · Promptwatch public data, captured August 2026

Content draft08
BeaconComplication

Reddit was effectively delisted twice, and the brands built on it lost their visibility overnight.

Worth dwelling on, because Reddit was the single largest citation source on ChatGPT on both occasions. This is what platform dependency costs.

September 2025

10–14% down to about 1%

Reddit changed its access terms. A roughly 90 per cent fall in days. What had been the dominant citation source on ChatGPT stopped being one.

May to June 2026

6.11% back down to 3.71%

Recovered to become the number one cited domain again, peaking above every other source combined, then lost 40 per cent of that share in a month.

14 August 2026

3.83% down to 0.52%

An 86 per cent fall in one day. Google's engines showed nothing comparable, which rules out anything the brands or Reddit did to the content itself.

The lesson an agency can sell: visibility rented from a third-party platform can be withdrawn by a decision neither you nor your client is party to. Visibility on data the brand controls cannot.

Source · Promptwatch public data, captured August 2026

Content draft09
BeaconComplication

One model release cut the number of citation slots per answer by 27%, across every model at once.

GPT-5.3 shipped on 4 March 2026. Within a day, the number of sources ChatGPT cited per search-enabled answer fell and stayed down. A month later there was no recovery.

6.4
average sources cited per answer in the week before the rollout
4.7
average by late March, and still there a month later
27%
fewer places for any brand to appear, overnight
1 day
how long the transition took, across GPT-5.3, 5.4 and 5-Mini simultaneously

The brands squeezed out first are the marginal ones: cited sometimes, never first choice. That is most brands. And any of them looking at a traffic dip in March would have blamed their own content.

Source · Promptwatch public data, captured August 2026

Content draft10
BeaconComplication

Since August, ChatGPT reads your own website directly, which makes your site a retrieval surface.

On 8 August 2026, domain-scoped searches went from roughly 1 in 280 of ChatGPT's background queries to 1 in 6, in a single day. Total searches per answer nearly doubled at the same time, which proves these are additional searches rather than replacements.

Before

Search the open web, see what comes back

The assistant looked for pages about the category and the brand appeared, or did not, depending on what happened to rank.

After

Go to the brand's own site and look

The assistant now runs the equivalent of a site-scoped search against your domain for the topic it is answering. It reads what is there.

What it costs you

Structure is now revenue

Thin category pages, unindexed sections and broken internal search stop being an SEO nuisance and start costing answers. And a site-scoped search only surfaces what is indexed.

This is the change that connects technical site quality directly to whether the assistant can describe the brand accurately. It is also the change that makes a connector the cleaner solution, because a connector answers from structured data rather than from whatever the crawler could parse.

Source · Promptwatch public data, captured August 2026

Content draft11
BeaconComplication

The brands affected by all four events could not see any of it happening.

Each event is visible in the aggregate data after the fact. None of it appears in the reporting a brand or its agency actually receives.

Why analytics missed it

The traffic arrives unlabelled

Assistants strip the referrer, so sessions from an AI answer land in analytics as direct traffic. A brand losing assistant visibility sees an unexplained dip in direct, months later, with nothing to attribute it to.

Why the crawler data missed it

Bots do not run JavaScript

Standard analytics is a script that executes in a browser. AI crawlers do not execute it. The visit that determines whether you can be cited at all is invisible to the tool most brands rely on.

So the sequence for a brand in 2026 has been: lose visibility to a platform decision, see it as an unexplained dip in direct traffic one or two quarters later, and have no way to attribute it. That is the problem Beacon's measurement layer exists to close, and it is only the first third.

Content draft12
BeaconComplication
Section 03

The market's answer to this is a dashboard.

Twenty-one tools now sell AI visibility. They measure the problem accurately and none of them change it.

Content draft13
BeaconComplication

Measurement stopped being a differentiator this year.

These are the category's own numbers, published by one of the vendors inside it as part of its competitive comparison.

21
tools now selling AI visibility tracking
18
track prompts and citations
12
read server or CDN crawler logs
10
detect the brand named inside third-party pages

Their own comparison page opens with the line: “Everyone measures. Almost nobody ships the fix.” That is a vendor describing its own category, and it is the most useful sentence written about this market so far.

Source · Promptwatch public data, captured August 2026

Content draft14
BeaconComplication

They price the same thing differently, and one of them renames fifty prompts as six thousand responses.

A prompt is one question tracked. A site is one brand tracked. Everything else on these pricing pages is presentation.

Promptwatchmentions.soProfound
Entry price$95 per month$49 per month$99 per month
What that buys50 prompts, all nine engines, API and MCP included 25 prompts, one site, three engines, unlimited seats on every plan 50 prompts on ChatGPT only. Three engines costs $399
Top tier$579$399 agency, unlimited sites, white labelEnterprise, quoted
What happens nextAn agent writes a page into Webflow or Framer You get a prioritised listPublishes into WordPress, Drupal, AEM

Two things an agency should take from this table. Per-seat and per-domain pricing is the trap, and the cheapest per-response vendor is already at one cent, so there is no margin left in reselling measurement alone.

Source · Vendor pricing pages, August 2026

Content draft15
BeaconComplication

Every one of them stops at the same place: a chart, and a recommendation somebody else has to act on.

What the category delivers

Evidence, then a handoff

A number, a trend line and a recommendation. Someone client-side then has to interpret it, brief it, write it, publish it, and wait a retrieval cycle to find out whether the answer changed. In practice that work competes with everything else in the marketing calendar and usually loses.

What actually moves an answer

Change what the model can retrieve

Either the model finds something different about the brand, or the brand is connected to the platform so the answer is generated from its own data. Publishing another article is the slowest and least reliable of the available routes, and it is the only one the category offers.

One vendor in this category routes readers to an outside GEO agency inside its own blog post, for the strategy and resourcing work the tool does not cover. That is the gap, admitted in writing, on their own site.

Content draft16
BeaconResolution
Section 04

There are three layers. The category sells one. We run all three.

Measurement is the layer that describes the answer. It is necessary, it is table stakes, and on its own it changes nothing.

Content draft17
BeaconResolution

There are three ways into an AI answer, and the category sells only the one that describes it.

They are not alternatives to each other. They have different timelines, different ceilings, and they work in sequence.

Upstream · changes the answer

Connectors and apps

The brand's own data linked to the platform, so the assistant answers as the brand with confirmed facts, live pricing and native actions. Live on ChatGPT, Gemini and Claude in every market. Persists until the customer turns it off. Built and accepted with Philips.

Downstream · measures it

Reporting

What the assistants say now, which sources they pull from, how that compares against named competitors, and which pages the crawlers reached. Eleven modules. This is the layer the twenty-one tools sell, and we match all of it.

Paid · buys the gap

Advertising inside the answer

Ads now appear in roughly a third of ChatGPT responses that ran a search. We buy against the exact prompts the reporting shows are being lost, with a known competitor on the other side.

Read left to right, that is a service. Read only the middle column, that is a subscription.

Source · Promptwatch public data, captured August 2026

Content draft18
BeaconResolution

We match the category on every platform and every integration, and we own the two layers they do not have.

Feature parity is deliberate. Nothing on a competitor's checklist should be a reason to choose them, which leaves the argument where it belongs.

Monitoring toolsEnterprise platformsBeacon
Engines tracked3 to 9, often as paid add-onsTiered by contract All ten, on every plan. ChatGPT, AI Overviews, AI Mode, Gemini, Claude, Perplexity, Copilot, Grok, DeepSeek, Llama
API and MCPGated above entry, or absentEnterprise only Both, on every paid plan. The data goes wherever the agency already works
Action queueA prioritised listSome, with owners Kanban board, cards assigned, moved through to done, with a connector column
Crawler logs12 of 21 read themYes Yes, plus historical backfill at onboarding
White labelTop tiers onlyEnterprise Included, with a client portal and scheduled reporting
Changes the answerNoWrites a page and publishes it Connector. The answer changes when the brand's data changes

The last row is the whole argument. Everything above it is the price of being taken seriously.

Content draft19
BeaconResolution

Run in order, each layer makes the next one cheaper.

This is the sequence we ran on Philips, and it is why the three layers are one service rather than three products.

First · measure

Find out which questions matter

Reporting shows which questions the category is asked, which brands the assistants name in reply, and which of those answers are wrong, stale or missing the brand entirely.

Second · fix at the source

Turn the losses into capabilities

The questions worth owning become connector capabilities. Specifications, current range and live pricing stop being model memory and start being brand data that updates itself.

Third · buy what is left

Media against a known target

Whatever still goes to a competitor is a media buy with a named prompt, a named rival and a measurable outcome, rather than a keyword guess.

Each pass narrows the next. The reporting is what makes the media efficient. The connector is what makes the reporting improve rather than just record.

Content draft20
BeaconReporting
Section 05

The measurement layer, in full.

Ten assistants, tracked daily, at country and city level. Eleven modules. One slide each.

Content draft21
BeaconReporting

Beacon reports on eleven modules, tracked daily across ten assistants.

01

Visibility and share of voice

02

Citations

03

Content formats

04

Sentiment and verbatim

05

Competitor benchmarking

06

Crawler analytics

07

AI traffic and conversion

08

How the engines search

09

Channel feeds

10

Paid inside answers

11

The action board

Delivery

API, MCP, white label

Everything after this slide is one of these in detail. The twelfth tile is how it reaches the agency: a REST API and an MCP server on every paid plan, plus a white-label client portal.

Content draft22
BeaconReporting · 01

Share of voice carries over from media into the assistant, per engine and per market.

The headline number an agency planner already knows how to brief against, measured somewhere new.

Measured on the real interfaces, because an answer from a developer API is not the answer a signed-in customer sees, and a location passed to an API is treated as a hint rather than a place.

Content draft23
BeaconReporting · 02

Every answer is built from about five sources, and we show you which five.

Citation inventory is the scarcest thing in AI search. Knowing who holds the slots on your prompts is the difference between a strategy and a guess.

This is also the module that separates "we lost visibility" from "the engine started citing fewer sources". Same chart, completely different problem, completely different response.

Source · Promptwatch public data, captured August 2026

Content draft24
BeaconReporting · 03

Product pages became the most cited format this year, on two engines independently.

Two separately operated engines moved the same way at the same time, which makes this a property of how AI search works rather than a quirk of one platform.

33%
of ChatGPT citations now go to product pages, up from 18% in March
16.4%
of AI Overview citations, up from around 9% in January
28 Jul
the day product pages overtook listicles on AI Overviews for the first time
0.05%
of citations go to markdown files, against 99.94% to ordinary HTML

Two things to say to a client out loud. Specifications, pricing and availability on the brand's own pages are now citable primary sources, which makes this a product-data job before it is a content job. And the widespread advice to publish markdown copies of your pages for the models is worth nothing: the ratio is two thousand to one against.

Source · Promptwatch public data, captured August 2026

Content draft25
BeaconReporting · 04

We keep what the model actually said, so a wrong claim can be produced rather than described.

Sentiment as a score is close to useless on its own. Sentiment attached to the sentence that caused it is an action.

Most brands find out a model is telling customers something out of date when a customer repeats it back to them in a complaint. This module shortens that loop from months to a day.

Content draft26
BeaconReporting · 05

The same measures run against a named competitor set, on the same prompts on the same days.

The assistant names a small number of brands per answer. Benchmarking is the only way to know whether the client is in that set, and who is there instead.

For an agency this is the slide that renews the retainer, because it is the one the client forwards to their own leadership.

Content draft27
BeaconReporting · 06

Crawler logs are the earliest signal there is, and analytics tags cannot see them.

Before an assistant can quote a page, its crawler has to fetch it. Server and CDN logs record whether that happened and what the bot received.

Most AI crawlers do not execute JavaScript, and standard analytics is JavaScript. The one visit that determines whether a brand can be cited at all is invisible to the tool most brands rely on. A robots.txt rule written in 2023 is quietly excluding some of them right now.

Source · Promptwatch public data, captured August 2026

Content draft28
BeaconReporting · 06

We start a client with twelve months of history instead of day one.

The strongest claim the incumbents make is that log history cannot be bought. That is true of their own research dataset. It is not true of a client's dashboard.

How the category onboards

The clock starts at signature

A connector is switched on and begins collecting that day. Three months pass before a pattern is readable. The first quarterly review has nothing to compare against, and that is also the review where the client decides whether to keep paying.

How Beacon onboards

The logs already exist

Cloudflare, Fastly and Akamai retain them, and they belong to the client. We ingest that history at onboarding, so the first review opens with twelve months of crawler behaviour already plotted, and the four platform events from section 02 visible in the client's own data.

This is an ingestion design decision rather than a pitch line, and it has to be built in from the start. It is also the hardest objection in this category to answer, so it is worth answering first.

Content draft29
BeaconReporting · 07

Assistant traffic lands as direct in standard analytics, so we measure it on our own script.

This is why AI referral numbers in most client decks are wrong, and wrong in the same direction.

Assistants strip the referrer, so anything read out of a standard analytics install inherits the undercount. Any vendor reporting AI traffic from a client's existing analytics is reporting the gap rather than the traffic.

Content draft30
BeaconReporting · 08

One customer question becomes several machine queries, and those are what your content has to match.

The customer types one thing. The assistant searches for several other things. Content briefed against the customer's phrasing can miss every one of them.

Practically: a heading like "Best air fryer for a family of five, 2026" matches a fifty-character machine query. "What should you look for when choosing an air fryer?" does not.

Source · Promptwatch public data, captured August 2026

Content draft31
BeaconReporting · 09

The same channel behaves differently on every engine, so one social strategy will misallocate.

Tracked as channels in their own right rather than as rows inside a citation table, because the planning decision is different for each one.

Reddit

ChatGPT's largest source

Around 5% of its citations, more than twenty times its next social source. And 71% of the cited posts had fewer than ten upvotes.

YouTube

Google's largest source

Above 4% of AI Overview citations. On ChatGPT it is 0.05%, effectively invisible. 80% of cited videos come from channels under 100,000 subscribers.

LinkedIn

Three different products

ChatGPT cites company pages. Google cites Pulse articles at over 42%. Perplexity cites ordinary feed posts. Same platform, three optimisations.

X

Not a channel

Never exceeds 0.25% of citations on any engine, including Grok, which shares an owner. Worth saying before a client funds it.

The finding underneath all four: engagement does not earn citations. Retrieval selects for topical precision, which is why a five-upvote thread that answers the question exactly beats a front-page post that grazes it. That reframes the budget conversation away from reach.

Source · Promptwatch public data, captured August 2026

Content draft32
BeaconReporting · 10

Paid placement inside answers went from zero to a third of responses in three months.

ChatGPT served no advertising at all before 27 May 2026. This is a channel forming in real time, and the reporting tracks who is buying against the client.

32.4%
of search-enabled ChatGPT responses carried an ad, seven day average
43.9%
highest daily rate recorded so far
73%
of those ads sat on organic prompts rather than brand or comparison prompts
8.6%
sat on competitor comparison prompts

Two different products share this name across the category. Most tools connect the client's own ad account, which tells you what you already spent. We track who else is bidding against the prompts the client cares about, which tells you what to do next.

Source · Promptwatch public data, captured August 2026

Content draft33
BeaconReporting · 11

Every finding lands as assigned work, and one column of it only we can generate.

A Kanban board rather than a list. Cards carry a type, a priority and an owner, and move through to done. Nothing in Beacon terminates in a chart.

Source

A page worth being on

A third-party source the assistants keep citing on your prompts, where the brand is currently absent. Becomes an outreach or PR brief.

Narrative

A perception to correct

A theme the models repeat about the brand, attached to the verbatim answers that evidence it. Becomes a content or comms brief.

Technical

A retrieval blocker

A crawler blocked in robots.txt, a page returning an error to a bot, a section the crawlers never reached. Becomes a ticket.

Connector

A capability to add

A question the brand loses that its own data could answer directly. Becomes a connector capability, and the answer changes without anyone writing a word.

Backlog, to do, doing, done, with an owner on every card. The fourth column is the one no other tool in this category can produce, because producing it requires owning the upstream layer.

Content draft34
BeaconConnectors
Section 06

The layer that changes the answer.

Built and accepted with Philips for the Versuni range. Everything in this section is from that build.

Content draft35
BeaconConnectors

There are three routes in, and only one of them persists after you stop paying.

GEOAdvertisingBranded answers
What it is Publishing crawlable content on well-ranked sites to influence what the model says Placements inside the assistant, sold by the platform The brand's own data linked to the model, so answers are accurate, enriched and specific
Closest toSEOPaid searchOwned media, inside someone else's app
APAC availability Affects regional answers, driven by language and the ranking of the publishing sites ChatGPT advertising is live in Australia Live in every market on ChatGPT, Gemini and Claude. Apps and plugins are country enabled
Time to effect Three to six months of seeding, then continuous renewal Immediate on spend, and it stops when spend stops Three to four weeks of platform review, then it persists until the customer turns it off

All three belong in a plan. Only the third one accumulates.

Content draft36
BeaconConnectors

Brands are live in market today, and two of them can be installed in the next five minutes.

This is not a roadmap slide. Search the plugin list, install, mention the brand, and the branded answer appears.

Coffee

Starbucks

Live in the US. Launched as an app in April 2026, then moved into the plugin directory.

Airline

Turkish Airlines

Live in APAC, with booking, pricing and rewards miles management. Installable from Singapore today.

Quick service

Burger King, Popeyes, Tim Hortons

Live in the US and Canada, with menu, ordering and deals.

Healthcare

Private MD Labs

Live in APAC, with guidance on supplements and lab results.

Worth doing live in the room. The demonstration answers the "is this real yet" question faster than any slide can, and it arrives in the client's own account rather than in a screenshot.

Content draft37
BeaconConnectors

A connector is a server the brand controls, configured once per platform.

Not an integration project. A maintained source of truth, plus an experience designed against each platform's own SDK.

Input

Scattered brand data

Product, pricing, stock, reviews, offers, store locations, support content. Usually sitting in four systems that do not talk to each other.

Process

Structured and maintained

Cleaned, structured and updated live, rather than exported once and left to age until someone notices.

The connector

An always-on secured link

Between that source of truth and the platforms. One per brand, serving every platform it is configured for.

Output

Platform experience

Built against each platform's SDK so the answer renders with images, comparisons and actions rather than as plain text.

Each platform runs its own technical review before a connector goes live. Currently three to four weeks. We have been through it, which is the part that is hard to schedule the first time.

Content draft38
BeaconConnectors

Philips answers as Philips, with confirmed specifications and live pricing.

Rich experience one, the product catalogue. Built and accepted. Screens from that build drop in here.

Image · catalogue-single.png

Individual listing inside the chat

A single product with specification, price and a link, generated from the connector rather than recalled from model memory.

Image · catalogue-compare.png

Comparative listing across stockists

Live availability and pricing across retailers, answered inside the conversation rather than sending the customer back out to a search page.

Screens exist in the Philips build and drop straight in. Held as placeholders for this content pass.

Built and accepted · Philips prototype

Content draft39
BeaconConnectors

The same connector answers the questions that arrive after the sale.

Rich experience two, the guided how-to. This is the half of the customer relationship most brands cannot currently see, let alone answer.

Image · guide-list.png

Guides offered for a registered product

The assistant knows which model the customer owns and offers the guidance that applies to it.

Image · guide-detail.png

Step by step instructions

Brand-authored instructions rendered in the conversation, with every follow-up still answered as the brand.

Commercially this is the strongest argument for a connector over any content approach. It converts a support cost into a retained relationship, and it runs on data the brand already has sitting in its manuals.

Built and accepted · Philips prototype

Content draft40
BeaconConnectors

Four things separate a branded answer from a model guessing.

Image · anatomy.png

Annotated branded answer from the Philips build

01 · Attribution

It answers as the brand

The platform labels it, so the customer can see the answer came from the brand rather than from the model.

02 · Accuracy

The facts are confirmed

Capacity, wattage, stock and price pulled live from the brand's database rather than recalled from training data.

03 · Action

The actions are native

One tap into the brand's app, a retailer or product registration. The brand decides which links appear.

04 · Persistence

It stays in the conversation

Follow-up questions keep answering as the brand, with no re-asking and no re-finding.

Built and accepted · Philips prototype

Content draft41
BeaconConnectors

One connector carries six different surfaces, and adding one is configuration.

The build cost sits in the first surface. Everything after it is content work against a link that already exists.

Products

Range and specification

Current line-up, confirmed specifications, comparisons, and what replaced a discontinued model.

Pricing

Live and local

Current price, promotions and where it is in stock, answered per market.

Locations

Where to buy

Stockists and service centres, answered against the customer's actual location.

Support

After the sale

Manuals, troubleshooting, parts, warranty and product registration.

Content

Brand expertise

Recipes, guides, technique. The material that earns the follow-up question and the return visit.

Offers

Promotions and loyalty

Campaign mechanics and membership, surfaced when they are relevant to the question being asked.

For a brand with several categories this is the compounding argument. The second category is a content exercise against infrastructure that is already standing.

Content draft42
BeaconConnectors

An approval does not have to be bought again next quarter.

This is the argument that separates a connector from a campaign, and it is the one that survives a budget review.

Media

Rented attention

Impressions stop when the spend stops. Presence evaporates, the audience has to be bought again, and the next quarter starts from zero with the same brief.

An enabled connector

Retained presence

Every approval persists until the customer turns it off. The brand sits inside the assistant they already use daily, at close to zero marginal cost, and the platform remembers the relationship between sessions.

$2.11
target cost per enabled account, against a benchmark of roughly $3.50

Modelled on a 95,000 approval launch target. The number that matters to a planner is not the cost per install, it is that the denominator keeps working after the campaign stops.

Content draft43
BeaconCommercials

Paid becomes a target list instead of a keyword guess.

The third layer exists because the first two produce something keyword research cannot: a named prompt, a named competitor, and the answer text that proves the loss.

First

The reporting names the losses

Specific prompts where a competitor is recommended and the client is not, with the verbatim answer attached to each one.

Second

The connector closes what it can

Anything answerable from brand data becomes a connector capability rather than a media line. That is the cheapest fix available.

Third

Paid covers the remainder

What is left is a media buy against known questions with a known rival, measured on the same dashboard as everything else.

Advertising inside assistants is early and the pricing is unsettled. That is an argument for being in it while it is cheap and already instrumented, rather than arriving after the cost has found its level.

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BeaconCommercials

The second brand costs a fraction of the first, and Philips already paid for the path.

Establish

One category proves it

The same connector then carries the brand into ChatGPT, Gemini and Claude on the same standard, without a second build.

Extend

Adding is content work

A new category is data and copy against standing infrastructure. Each one launches at a fraction of the first.

Compound

Ride the platform spend

The labs are spending billions advancing these platforms. Every capability they ship reaches the brand at content-update cost rather than rebuild cost.

The platform review path is already walked. That is the part that cannot be compressed with budget, only by having done it before, which is why the next build is shorter than the Philips one was.

Content draft45
BeaconCommercials

Three phases to stand up, and reporting can be bought on its own.

Fees are set per brand and per market. Numbers for the account in question go here.

Phase 1

Working connector

Brand data structured, connector live on one platform, platform review submitted. Reporting switched on in parallel with historical crawler logs backfilled.

Phase 2

Platform experience

Rich answer experiences designed, submitted and approved. Action board live with the first cards assigned to named owners.

Phase 3

Run

Hosting, upkeep, content updates, monthly reporting, and the paid layer once there is enough data to target it properly.

Reporting can be sold on its own and often should be, because it produces the evidence that justifies the connector. The connector cannot be sold without reporting, because there would be no way to prove it worked.

Content draft46
BeaconEVAA Pte. Ltd.

EVAA Pte. Ltd.

1 Raffles Place, Singapore  ·  sc@evaa.sg  ·  NVIDIA Inception member

Content draft · not designed · names Philips / Versuni · do not forward47